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RGS Solution
Official WhatsApp Cloud API

One number. Your whole team answering it.

Stop passing one phone around the office. Your team gets a shared inbox, broadcasts that won’t get the number banned, recorded calls with transcripts, and control over who can see what.

  • No credit card required
  • Connect in 2 minutes
  • Keep your Meta Business account
app.rgstech.center/dashboard
RGS Solution Command Center: Real-time traffic trends, delivery rates, and conversation analytics
Command Center — RGS Solution

Real-time operational analytics, message traffic trends, and delivery conversion funnels

Official

WhatsApp Cloud API

Your own number and your own Meta Business account

No

per-message markup

Meta bills your messaging. We don’t take a cut

3 days

free trial

Everything unlocked, no card

Minutes

to first reply

Sign up, confirm your email, start answering

What it does

What your team gets

Built for the people who run sales and support on WhatsApp all day.

Assign chats to people

Hand a chat to the rep who should own it. Leave a private note to sort out pricing before you reply. When someone else takes over, the whole history is right there.

Control who sees what

Decide what each person can do. Keep an agent to their own chats, block contact exports, keep the confidential stuff confidential.

Broadcasts that stay safe

Send promotions and payment reminders as approved templates. The rate limiting is automatic, so the number keeps its quality rating instead of getting flagged.

Calls, with a transcript

Answer WhatsApp calls in the browser. Every one is recorded and transcribed, and it’s filed against the chat it came from.

Forms inside WhatsApp

Collect leads, booking dates and order details with a multi-screen form that opens in WhatsApp itself. People finish those far more often than a link to a website.

Two-way sync with your systems

An unknown number comes in and gets matched to a name or a roll number from your database, with a clean ID assigned automatically.

Have a look first

See the actual software before you sign up

Click through the five areas below and see how each one works.

Team Inbox & Dispatch

Shared Team Inbox & Live Dispatch

Give your entire sales and support team access to one official WhatsApp number with clean chat assignments, internal notes, and zero message collisions.

Business Value: Built for sales managers and support leads who need multiple agents answering customers simultaneously without stepping on each other or losing lead history.

Live Module View

Multi-Agent Team Inbox

All incoming customer messages land in one shared dashboard, assigned cleanly to the right person.

Why this matters to your business:

Stops customers from receiving duplicate answers from different agents, and ensures no message sits unanswered.

Live message synchronization across all connected agents in real time
Private internal notes on conversations that customers never see
Conversation status filters: All, Unread, Assigned to Me, and Custom Tags
1-Click reminder scheduling and follow-up alerts right inside the chat
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Multi-agent shared WhatsApp inbox with active chat thread, assignment controls, reminders, and scheduling
Shared Team Inbox — RGS Solution
Why people switch

The phone app vs RGS Solution

One phone doesn’t stretch to a growing team. Here’s what changes when you move to the official Cloud API.

One phone, one person at a time

If someone’s on leave, their chats are stuck on their handset. If they quit, the customer relationships leave with them.

How RGS Solution handles it

One inbox on the official Cloud API. Every chat, note and file stays with the company.

Bulk sends get numbers banned

Blasting messages from the normal app trips the spam filters, and the number gets blocked with no appeal.

How RGS Solution handles it

Approved templates, sent at a pace Meta is fine with, so the number keeps its quality rating.

Promises made on calls nobody recorded

When a customer says they were promised a discount or a date, there’s no recording to check, because handset calls aren’t recorded.

How RGS Solution handles it

Take the call in the browser. The recording and a searchable transcript get filed against the chat.

Feature by feature

RequirementPhone appRGS Solution CRM
People on one numberOne phone, one personYour whole team, at once
Message historyStuck in the handsetSearchable, exportable, kept
BroadcastsCapped, risks a banApproved templates, paced sends
HandoverTold across the roomAssigned, labelled, with notes
ReportingNoneDelivery, read, reply and agent stats
AutomationAn away messageTriggers, Flows and reminders
CallsOn the handset onlyIn the app, recorded, transcribed
Other systemsCopy and pasteREST API, webhooks, API keys
WhatsApp Coexistence Premium Plan

Keep WhatsApp on your phone. Put your team on the CRM.

You don’t have to give up your phone. In Coexistence mode the owner keeps using the WhatsApp Business app while agents answer from the CRM on their desktops. It all syncs as it happens.

  • The owner’s handset works exactly as before
  • A message sent from the phone shows in the shared inbox right away
  • Your existing chat history comes across during setup
  • Nothing about how you already talk to customers has to change

Your Handset App

Stays with you

Shared CRM Desk

Multi-agent sync

Voice call recordings & automated transcriptsPremium
Delivery rates, reply conversions, and agent statsBusiness & Up
Full database row-level security (RLS) isolationAll Plans
Who uses it

Made for teams that sell on WhatsApp

Retail, distribution, clinics, real estate, e-commerce. It bends to how you already work.

Retail & e-commerce

Order confirmations, delivery updates, and a catalogue link the customer can reply to in the same thread.

Wholesale & distribution

The one number your dealers already message, with every order and price question in front of the whole desk.

Clinics & services

Appointment reminders that cut the no-shows, and an inbox where reception doesn’t lose a message.

Education & training

Admissions questions handled from one inbox, and broadcasts for intake dates and fee reminders.

Real estate

Listing enquiries go to the agent who owns them, and the next person sees the whole thread.

Support teams

Labels, assignment and reminders, so nothing sits there unanswered over a weekend.

Setup

Live in an afternoon

No servers, no IT project. Three steps and the team is online.

1

Start the trial

Put in your business name and email. Click the link we send and the workspace is live. No card, nothing to download.

2

Connect your number

If your Meta Business account is ready, linking it is about 2 to 3 steps. It’s your number and your account, and you can disconnect whenever.

3

Add your team

Invite your agents, decide who sees what, and start replying from one inbox. Bring in contacts and templates when you’re ready.

No Meta Business account yet? We’ll sort it.

If your Meta Business account isn’t created or isn’t verified, we handle the lot: set it up, get it verified with Meta, connect your number. One time, PKR 3,000. If your account is already set up, there’s no setup charge at all.

Ask us to set it up
Questions

The ones we get asked most

Connecting your number, team accounts, and how Meta’s billing works.

No, and we don’t take a cut of your messaging either. You pay us a flat monthly fee for the CRM. WhatsApp messaging is billed by Meta, straight to your own Meta account. That bill comes from them, not us.

Give your team one inbox

3 days free, every feature on, no card. Connect your number today and see how it feels with the whole team on it.