What your team gets
A shared inbox, broadcasts, templates, automation, recorded calls and analytics. All on your own official number, with the team working together instead of passing a phone around.
One shared inbox for the whole team
Every WhatsApp chat in one place, handed to the right person, with the full history there when someone else picks it up. No more one phone locked in a drawer.
- Auto-assignment and routing rules
- Internal notes and labels
- Full history on transfer
Broadcasts that actually land
Send an approved template to thousands of people. It goes out at a pace Meta is fine with, so the campaign doesn’t drag your quality rating down with it.
- CSV import and segmentation
- Scheduled sends
- Per-recipient delivery reporting
Templates without the guesswork
Write a template, preview it, and submit it to Meta without leaving the app. The approval status comes back on its own.
- Live preview as you type
- Media headers and buttons
- Approval status synced from Meta
Flows, triggers and replies while you sleep
The questions you get asked ten times a day can answer themselves. Build a form as a Flow, set a keyword to fire a reply, and let follow-up reminders go out whether or not anyone’s online.
- Visual Flow & lead generation forms
- Keyword and entry-point triggers
- Follow-up reminders
Calls, recorded and searchable
Take WhatsApp calls in the CRM. The recording and a transcript get filed against the conversation they came from.
- In-app calling
- Call recordings
- Searchable transcripts
Numbers you can do something with
Response times, who’s carrying the load, how campaigns did, which templates are slipping. The stuff that tells you what to fix this week.
- Agent and team performance
- Campaign delivery and read rates
- Template quality insights
Your number, your account, your data
You connect your own number and your Meta Business account stays in your name. People see only what you let them see, your chats and files don’t mix with anyone else’s, and if you leave, you take everything with you.
- Granular role matrix (RBAC)
- Row-level security isolation
- Export your data any time
It talks to the rest of your stack
An API, webhooks and scoped keys so your website or order system can send an update, kick off a workflow or log a chat. Nobody copying and pasting between tabs.
- Scoped REST API keys with examples
- LMS and CRM bi-directional sync
- Real-time API request audit logs
Storage you can see, and your official profile
See where your storage is going, and manage your official WhatsApp Business profile from the same place.
Media, voice notes, call recordings and transcripts, tracked against your plan’s allowance, with cleanup rules that retire old files on a schedule you set.
Set your official WhatsApp profile picture, about text, category, address, support email and catalogue links, all from inside the CRM.
Try it on your own conversations
The trial gives you everything on this page. Connect a real number and see how it does.